Services

In addition to the sale of hardware and software products, we offer you top-quality services through various channels. Take advantage of the broad potential of our services. Here you will find all the relevant information in one place.

Our services

Your logo on your key

We offer you the option to have your keys personalized by us through pad printing.

MFA Software Installation (Remote)

The installation of the software you have chosen in your infrastructure by one of our technicians.

Logistics services

With MTRIX as your logistics partner, you can focus on your core business while we take care of the efficient distribution of your hardware tokens.

Seed Programming

Secure token programming in Germany.

Workshop

In our MTRIX workshop, we design the target solution together with you and evaluate different authenticators.

Proof of Concept (PoC)

Development and implementation of a Proof of Concept to demonstrate the effectiveness and feasibility of the MFA solution. ​

Software Upgrade

We help you bring your MFA solutions up to date and enhance the security of your systems and data. Our experienced team supports you throughout the entire process.

Technical Support

Our experienced technicians assist you with troubleshooting, configuration, and optimization of your MFA solution.

This is how you get your service.

If you are interested in an MTRIX service to optimally support your security solution, then this is the next step:

Contact us. To get the best possible answers to your questions, please provide us with as much relevant information as possible.


Email    Phone

MTRIX Services

 Your logo on your key

We offer you the opportunity to personalize your YubiKeys with pad printing. Your logo on your YubiKey. Fast, affordable, professional! Price example: 100 keys, single-color white logo print, one-sided = from just €0.99 per piece! We are happy to provide you with a custom offer. Custom packaging: You can distribute the YubiKey in the standard packaging, design your own packaging, or order transparent plastic cases from Yubico, which you can personalize with your own company message or branding.


  MFA Software Installation (Remote)

  • Concept development and planning approach
  • Planning a rollout concept
  • Setting up an AD/LDS environment
  • Software installation
  • Configuration of policies and settings
  • Client installation
  • Configuration of various authenticators (Fingerprint, OTP, RFID, etc.)
  • Documentation


  Logistics services

MTRIX offers comprehensive logistics services for the distribution of hardware tokens, allowing you to focus on your core business while we take care of the efficient distribution of your hardware tokens.

Our service includes:

  • Custom Webshops: We create and operate tailored webshops specifically designed to meet our customers' requirements. This allows your customers to conveniently order hardware tokens.
  • Order processing: We handle the entire order process, including order acceptance, payment processing, and inventory management. This ensures a smooth process from order to delivery.
  • Worldwide shipping: Our logistics experts manage the secure and efficient shipping of hardware tokens to customers around the world. We optimize supply chains to ensure fast and reliable delivery.
  • Storage and inventory management: We offer storage and inventory management services to ensure that you always have enough hardware tokens in stock without risking overstocking.


  Seed Programming

The tokens are reprogrammed by us in Germany to ensure maximum security. The programming is done on a workstation independent of the corporate network. A cryptographically strong seed is generated, which is checked for its cryptographic strength and, if necessary, regenerated until it meets the required strength. The seeds are programmed via either a contact-based (USB) or contactless (RFID/NFC) connection, depending on the type of token. The transmission of the seeds is encrypted via a download link over https. The data is stored on a server hosted by us in the data center. The download is password-protected, and the seed file is also encrypted with a password. Upon request, we can provide you with the hash value of the seed file. Additionally, you have the option to be present during the programming or even perform the seed programming yourself on-site if desired. For security reasons, the seeds are retained for a maximum of 90 business days and are irrevocably deleted from our systems afterward. Please note that this service is non-refundable in case of returns.

Advantages

  • Secure programming in Germany
  • Cryptographically strong seeds
  • Upon request, you can be present during the programming or even perform the programming on-site yourself.



  Worshop

  • Conceptualization of the target solution, authentication endpoints, and architecture
  • Evaluation of various authenticators (PKI, FIDO, RFID, YubiKey, TOTP/HOTP, SMS, APP, etc.)
  • Derivation of authentication methods and combinations (MFA) based on protection requirements, roles and rights of users/groups, and endpoints.
  • Presentation of various solution approaches/products (software/hardware)
  • Sketching of a rollout concept
  • Custom topics upon request


 Proof of Concept (PoC)

  • Analysis of requirements and recommendation of an appropriate MFA solution. ​
  • Development and implementation of a Proof of Concept to demonstrate the effectiveness and feasibility of the MFA solution. ​


  Software Upgrade

  • Analysis of requirements and recommendation of an appropriate MFA solution. ​
  • Development and implementation of a Proof of Concept to demonstrate the effectiveness and feasibility of the MFA solution. ​


  Technischer Support

  • Analysis of requirements and recommendation of an appropriate MFA solution. ​
  • Development and implementation of a Proof of Concept to demonstrate the effectiveness and feasibility of the MFA solution. ​